DIYHomesellers.com
Privacy Policy
Terms
of Use Regarding Your Privacy
DIYHomesellers.com
is
committed to protecting your online privacy while you use the services provided
on our website. We urge you to read this agreement in its entirety so that you
will understand all of the practices and procedures that we use relating to
your online privacy.
We will not give any information about you to others without your
express permission.
Definitions
1.
Cookie- HTTP
cookies, sometimes known as web
cookies or just cookies, are parcels of text sent by a server to a
web browser and then sent back unchanged by the browser each time it accesses
that server. HTTP cookies are used for authenticating, tracking, and
maintaining specific information about users, such as site preferences and the
contents of their electronic shopping carts.
2.
Clickstream- Clickstreams, also known as clickpaths, are
the route that visitors choose when clicking or navigating through a site. A
clickstream is a list of all the pages viewed by a visitor, presented in the
order the pages were viewed, also defined as the "succession of mouse clicks"
that each visitor makes.
3.
Personally Identifiable Information- is any piece of
information which can potentially be used to uniquely identify, contact, or
locate a single person.
How Your Information
is Collected
DIYHomesellers.com
uses forms in which you give us contact information (your name, address,
daytime telephone number, e-mail address and etc.) so you can register/subscribe
for Services, place orders, request information and support, and make product
suggestions. We will then create a purchase order number/customer number for
you and if you choose to order from us using a credit card, we will collect
your credit card number and expiration date. If you contact us for support, we
will keep an internal record of what support was given for three (3) months or
until services are rendered. We use your customer information only when it will
be important for us to contact you regarding functionality changes to our services,
products, our website, new DIYHomesellers.com services/products, and special
offers we think you'll find valuable. If you would rather not receive this
information, please send us an e-mail to Privacy@DIYHomesellers.com. If we present a co-branded offer with our
partners or affiliates, it will be clear at the point of collection who is
collecting the information and whose privacy statement applies. For more
information on co-branded, sponsor, partner and third-party policy please visit
our Terms and Conditions by clicking here.
Cookies
With respect to cookies: We
use cookies to store visitors preferences, record session information, such as
items that consumers add to their shopping cart, record user-specific
information on what pages users access or visit, alert visitors to new areas
that we think might be of interest to them when they return to our site, record
past activity at a site in order to provide better service when visitors return
to our site , ensure that visitors are not repeatedly sent the same banner ads,
customize web page content based on visitors' browser type or other information
that the visitor sends.
How Your Information is Used & Changes to the Policy
We may use third-party ad servers to serve ads that
try to bring you offers that are of interest to you; we have relationships with
other companies that we allow to place ads on our web pages. As a result of your
visit to our site, ad server companies may collect information (cookies) such as your domain type, your
IP address and Clickstream information. If you would like more information about this
practice and your choices, click here.
On rare occasions, one of our affiliates, partners or sponsors may
require us to share your personal information with them. We will only do so
with your explicit or permission first or if you have opted-in through one of
our services.
From time to time, we may use customer information for new,
unanticipated uses not previously disclosed in our privacy notice. If our
information practices change at some time in the future we will post the policy
changes to our website to notify you of these changes and we will use for these
new purposes only data collected from the time of the policy change forward. If
you are concerned about how your information is used, you should check back at
our website periodically. DIYHOMESELLERS.COM ALWAYS RECOMMENDS THAT YOU
REVISIT THIS
When you register or subscribe to our Services you are expressly
opting-in to our e-mail list sharing program. This program is specifically
designed to aid in the sale of your home or to answer real estate related
questions and from time to time, we make our customer e-mail list available to
other reputable organizations whose products or services we think you might
find interesting and beneficial. If you do not want us to share your e-mail
address with other companies or organizations, please let us know by e-mailing
us at: Privacy@DIYHomesellers.com,
calling us at 1-877-224-6607 or selecting the opt-out
preferences in your 'My Account' page. If you supply us with your postal address online
you may receive periodic mailings from us with information on new products and
services or upcoming events. If you do
not wish to receive such mailings, please let us know by e-mailing us at: Privacy@DIYHomesellers.com, calling
us at 1-877-224-6607
or by selecting the opt-out preferences in your 'My Account' page.
Should you wish to opt-out from receiving advertisement e-mails from us
in the future you can e-mail us at: Privacy@DIYHomesellers.com,
calling us at 1-877-224-6607
or by selecting the opt-out preferences in your 'My Account' page.
You must be able to receive e-mails from us regarding
your plan due to the auto-service renewal process (please see Terms and
Conditions page for details).
Updating
Your Information
As a valued customer of DIYHomesellers.com, you may alter
your customer information or opt-out of receiving communications from us and
our partners at any time. Below you will find the options for changing and
modifying your customer information (profile):
a)
Send
an e-mail to Privacy@DIYHomesellers.com
b) Send
postal mail to DIY
Homesellers, LLC,
c) Opt-out using your 'My Account' page
d) Call DIYHomesellers.com at 877-224-6607
Sending
E-mails
We
use emails to communicate with you, to confirm your placed orders, and to send
information that you have requested. We also provide email links, as on our "Contact" page,
to allow you to contact us directly. DIYHomesellers.com strives to diligently
and promptly reply to your messages and provide excellent customer support.
The information you send to us may be stored and used to
improve this site, our services and products, or it may be reviewed and
discarded. However, your information will only be shared with third parties
with your explicit permission.
Security
With
respect to security we have appropriate security measures in place to protect
against the loss, misuse or alteration of information that we have collected
from you at our site.
Additional
Information Disclaimer
As indicated above, we will not share your personal information except with a
third-party to assist us in the processing or securing of your personal
information or when we are required by law unless we have given you notice and
choice, in the good-faith belief that such action is necessary in order to
conform to the etiquette of the law, or we must comply with a legal process
served against our website. We may also need to give out your information if
one of our partners requires it, but these situations are rare.
Persons
who supply us with their telephone numbers on-line may receive telephone
contact from us with information regarding new products and services or
upcoming events. If you do not wish to receive such telephone calls, please let
us know by sending us e-mail at the above address, calling us at the above
telephone number, writing to us at the above address.
Service
Providers
As an additional security precaution to you, DIY Homesellers, LLC uses a credit
card processing company to bill customers for services, products and etc. These
companies do not keep, share, store or use personally
identifiable information for any secondary purposes.
Contests,
Sweepstakes and Surveys
Periodically
DIYHomesellers.com will request information from customers and users via contests,
sweepstakes and surveys. Participation in these contests, sweepstakes and
surveys is completely voluntary and the user therefore has a choice whether or
not to disclose this information. Information requested may include contact
information (such as name, e-mail and shipping address), and demographic
information (such as zip code, age level - you must be 18 or above to enter).
Contact information will be used to notify the winners and award prizes. Survey
information will be used for purposes of monitoring or improving the use and
satisfaction of this site.
Privacy Policy Regarding Children
DIYHomesellers.com
does not knowingly or willingly collect or solicit personally identifiable information from or about children under
the age of 13 except as permitted by law. If we discover we have received any
information from a child under the age of 13 in violation of this policy, we
will delete that information immediately. If you believe DIYHomesellers.com
has any information from or about anyone under the age of 13, please contact us
at Privacy@DIYHomesellers.com.
Referral Policy
If a customer or user elects
to use our referral service for informing a friend about our site or a
particular property advertisement, we ask them for the friend's name and email
address. DIYHomesellers.com will automatically send the friend a one-time
email inviting them to visit the site. DIYHomesellers.com stores this
information for the sole purpose of sending this one-time email and also to
help build our potential client database. The friend may contact DIYHomesellers.com
at support@DIYHomesellers.com
to request the removal of this information from our database.
Terminating Your Account and What Happens to the
Information
When Your
DIYHomesellers.com account is cancelled (either voluntarily or involuntarily)
all of your personally identifiable information is placed in
"non-active" status in our specified databases. However, you should
know that deactivation of your account does not mean your personally
identifiable information has been deleted from our database entirely. We will
retain and use your personally identifiable information if necessary in order
to resolve disputes or enforce our agreements or Terms and Conditions.
Contacting DIYHomesellers.com
You can contact us by e-mail
at support@DIYHomesellers.com
or by regular mail at:
DIY Homesellers, LLC